Return and Refund Policy
Refund Policy
we strive to ensure our customers are satisfied with their purchases. If you are not happy with your order, please read our refund policy below.
- Returns
You have the right to return any item within 14 days of receiving it for a refund. To be eligible for a return, the item must be unused, in its original packaging and in the same condition as when you received it.
- Refunds
Once we receive your returned item, we will inspect it and notify you of its approval or rejection for a refund. If approved, your refund will be processed within 14 days and will be issued to the original payment method.
Please note that we do not refund shipping costs, and you will be responsible for paying for your own shipping costs to return the item.
- Exchanges
If you wish to exchange an item for a different size or color, please contact us within 14 days of receiving the item to arrange an exchange. We will provide instructions on how to return the item and exchange it for the new one.
- Faulty or damaged items
If you receive a faulty or damaged item, please contact us within 14 days of receiving the item to arrange a return and refund or exchange. We will cover the cost of shipping for the return of faulty or damaged items.
- Cancellation
You have the right to cancel your order within 14 days of placing it. If your order has already been shipped, you will need to return the item(s) to us for a refund.
- Contact us
If you have any questions or concerns regarding our refund policy, please contact us at [email address] or by phone at [phone number].